Can I make a appointment for any location from any number?
Sadly No please contact the location you would like to have your dog groomed at for an appointment as each location books there own during open hours
I have a new puppy. What do I need to know?
The first visit is of utmost importance. We recommend this be at about 4 months, at this visit, your puppy will get a bath, be introduced to the dryer, brushed out, and nails trimmed. Early exposure is important to the dog’s future comfort with the grooming process.
How long does grooming take?
On average, 3-4 hours, depending on the breed and style of grooming. Scoo-B-Do’s will call immediately when your pet is done for pickup. We encourage our clients to pick up their pet as soon as we call as it can be stressful on your pet to be here for a longer than needed period of time.
Can I stay and watch?
Sadly No. We have found that when parents watch, we have less control over the dog we need them to be focused on us to ensure total control and safety during the grooming process for us and them.
What kind of maintenance should I be doing at home?
All breeds are individual in their home grooming care. We recommend routine brushing and combing. We will be glad to instruct you on the best process for your dog’s home grooming needs if so desired
What is a mat/matting?
A mat is a clump or layer of tangled hair, dead and/or healthy, matting occurs from tangling of the hair shafts. Untreated and excessive matting can lead to bald spots and or lack of mobility in pets and sometimes requires shaving to remove.
Why does my dog itch?
Consider the time of the year, diet, even the type of shampoo used. Discussing this with your groomer and veterinarian is recommended to find a solution.
Can you groom my pet without giving them a bath?
While possible to clean up the eyes or pads/sanitary there is very little grooming that can be done without a properly cleaned and dried coat. In order to maintain the quality we promise, it is imperative that we bathe every pet we groom.
Do you require proof of shots to groom my dog?
Although we do not require vaccination records to groom your dog. We do require that your dog is current on its vaccinations. Proof of vaccinations shall be provided upon request.
Do you tranquilize pets before you bathe or groom them?
No. It would be up to on the owner and their veterinarian. some pets we may request you speak to your vet about tranquilizers but that’s it. It would be up to the owner and their veterinarian to administer the tranquilizer. Please remember to inform your groomer that your pet has been sedated so that they may take proper precautions and that tranquilizers can take up to a half hour to take effect
My dog is aggressive can you still groom him?
Yes and No. If a dog is aggressive to the groomer or other dogs we can and may muzzle them for everyone’s safety . That said our Dundee location has multiple employees in it each day and will do everything in our power to find the right one to be able to avoid this or you having to sedate a pet for grooming.
What kind of shampoo do you use?
All of the shampoos we use are of professional-grade quality. If your dog has been prescribed a special shampoo, please bring the shampoo and any veterinary instructions with you when you visit. We will be more than happy to bathe your dog with your prescribed shampoo.
Do you groom cats?
Yes. At our Dundee location only as they require more than one person to groom